Accessibility and contact information

I am having difficulty applying online. What should I do?
Don't worry, you can contact our Service Desk on 01482 333300 or email at and one of our advisers will be happy to assist.

Who do I contact if I have an enquiry about a specific job?
If you have an enquiry about a specific job, please contact the person named in the job advert for that purpose.

Alternative application formats
There is provision for the application form and supporting information to be provided in Braille, tape, large print or other languages and your response in these formats will be accepted. Please contact the Service Desk on telephone (01482) 333300 (Monday - Thursday 8:30am - 5:00pm and Friday 8:30am - 4:30pm) to obtain alternative versions.

If you have a hearing or speech impairment and have access to a textphone, you can contact the Council through Typetalk by adding the prefix 18001 before the FULL number you wish to call e.g. 18001 01482 33330

I need assistance completing my application form, can anyone help?
If you would like help completing your application form the organisations offer support:

  • Positive Assets – this service encourages and supports individuals who have used mental health services to apply for posts within Hull City Council. Telephone 01482 389225 or Email
  • Adult Education – can help you with completing application forms, interview techniques and hints and tips with grammar, spelling and punctuation. Telephone 01482 318280