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Housing benefit, council tax reduction

Proofs to support an application

How to provide proofs

You can -


  • send your proofs to us using the freepost address at the bottom of the page. Please do not send any valuable documents such as driving licences through the post.

Proofs required

If you are applying for housing benefit and a council tax reduction we will need to see proofs to verify your application, or any changes, before a decision can be made. The proofs that we require are -

  • Identity and National Insurance
  • household member details
  • household income
  • capital and savings
  • rental liability

These are explained in detail below.

Identity and National Insurance

If you have not applied for housing benefit and a council tax reduction before, you will need to provide two documents for you and two for your partner if you have one. These can both be from list A or one from list A and one from list B.

List A - Proof of National Insurance

  • letter from Department for Work and Pensions stating the money you currently get
  • wage slip
  • occupational pension slip
  • P45/P60 (current employment year only)
  • tax letter or tax code notice
  • National Insurance number

List B - Proof of identity

  • Passport (current and valid)
  • driving licence
  • bank statement (covering last two months immediately prior to claim)
  • recent utility bill that has been paid
  • letter from solicitor/social worker/probation officer/doctor/inland revenue
  • birth certificate
  • marriage certificate
  • divorce papers
  • medical card
  • Home Office letter
  • UK residence permit

Household member details

You need to inform us of all the people who live in your household, including dates of birth and any income you and they receive.

You need to inform us if someone moves in or out of your household, with the date they moved and where they have moved either from or to. 

Household income

You must supply proof of all yours and your household’s income. If you are receiving income support or income based jobseekers allowance, pension guaranteed credit or income-related employment and support allowance, you do not need to provide any proof of your income or savings to us, but you will still need to for any other adults in your household.

If you are employed you must provide five wage slips in a row if weekly paid, three if paid fortnightly or two if paid monthly. Please note your payslips must show -

  • the name and address of the employer
  • number of hours worked and over what period
  • gross income for the year to date/period covered
  • Income tax deducted for the year to date/period covered
  • National Insurance contributions deducted for the year to date/period covered
  • Occupational Pension or personal pension contributions made by the employee
  • method of payment

If you are self employed you have to provide full and recent accounts. If you cannot provide these, or have only recently become self employed, please contact 01482 300 303 for further advice.

Find out more about self employment and benefits

If you receive any state benefits, we will need to see your written notification letter showing the amount you receive.

If you receive any other income you will need to provide proof of the amount you receive.

Capital and savings

We will need to see eight weeks or two full months bank statements for all your accounts, passbooks or certificates showing all your savings and investments and how they are invested.

Rental liability

If you are renting a council, housing association or hostel property, we do not require proof of rent from yourself as we are able to obtain that information.

For private tenancies a tenancy agreement or rent book is required as proof. If you do not have these you can ask your landlord to complete a landlord rent declaration.  This form is available from any customer service centre or by contacting us on 01482 300 303.

If you do not have proof of all your details do not delay in returning your form or telling us about your or your household’s change in circumstances. We will use your proofs to check your application and make sure you are getting all the help you are entitled to.

Contact us

Freepost RSJC-KKBE-ABXZ
Hull City Council Revenues and Benefits Service
PO Box 15
Hull
HU1 2AB

Tel: 01482 300 303
Text phone: 01482 300 349
Email: benefitssr@hullcc.gov.uk

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