We would like your views on our website. Please tell us how you use it, such as what information and services you access through it.
While you are completing the survey you will also be given the opportunity to tell us a bit about yourself. We would also like to know if you'd be interested in taking part in further consultations about our website.
The survey will take around 10 minutes to complete. If you select 'Take the survey now', the survey will open in a new minimised window (a 'pop under') in your task bar.
We recommend that you choose to complete survey at the end of your visit as it asks questions about your experience of our website, but you can complete it at any time during your visit.
If you're on a low income and need help to pay your rent and council tax, you may be able to claim housing and/or council tax benefit. This can include site rent and mooring fees but does not include help to pay your mortgage.
There are four different types of housing and council tax benefit that you can claim -
If you are eligible for any of the four benefits above, the amount you will get depends on your household circumstances and how much rent or council tax you are liable for.
You can gain an idea of how much benefit you might get by using the benefits calculator below -
Change of circumstances - If you are claiming benefit, by law you must tell the benefits service about any changes as soon as possible as it may affect the amount of benefit you receive Report a change of circumstances
Discretionary housing payments - If you receive housing or council tax benefit but are struggling to make ends meet, you can apply for discretionary housing payments. More information about discretionary housing payments
Disagreeing with a benefit decision - If you have received your benefit decision letter and you do not understand, or are unhappy with a decision, you can request for us to look at the decision again More information about disagreeing with a benefit decision