How to book

Online booking

You can book tickets online for certain events through the events diary. Click on the 'buy tickets' button where you see it.
What's on in Hull

Seating plan

You can view our seating plan online.

Carr Lane booking office

Opening times:  10am - 5.30pm.
Email: theboxoffice@hullcc.gov.uk

Telephone bookings

Call 01482 226 655  Monday to Saturday, 10am - 8pm.

• tickets must be paid for within three days of reservation
  
• tickets booked on the day prior to, or on the day of the performance must be collected 30 minutes before curtain up
  
• unclaimed tickets will be sold 
  
• calls are held in a queue

Ticket agents

Ashley Adams Travel
28 Middle Street South
Driffield
YO25 7PS
Map (link opens in a new window)

Beverley Tourist Information Centre
34 Butcher Row
Beverley
HU17 0AB
Map (link opens in a new window)

Brigg Tourist Information Centre
The Buttercross
Market Place
Brigg
DN20 8ER
Map (link opens in a new window)

Cleethorpes Tourist Information Centre
42/43 Alexander Road
Cleethorpes
DN35 8LE
Map (link opens in a new window)

Postal bookings

• cheques / postal orders, crossed and made payable to Hull City Council.
• address envelopes to - 
    
  Hull City Council booking office, 
  PO Box 1032
  Hull 
  HU1 3YE
  Map (link opens in a new window)
  

Discounts

• only available on full price tickets
  
• students 
  
• over 60s and retired
  
• children up to the age of 16
  
• registered unemployed
  
• people with disabilities
  
• proof of eligibility must be shown at the box office
  
• only one discount applicable per ticket
  
• all discounts are subject to availability and may be withdrawn at the decision of the theatre and halls management
  

Standby tickets

• subject to availability (not available for all concerts)
  
• available 30 minutes before curtain up (unless otherwise stated)
  
• cannot be pre booked
  
• cash sales only
  

Conditions of sale

• tickets are not returnable and cannot be exchanged or money refunded 
  
• management reserves the right to refuse admission and to require any ticket holder to leave the premises 
  
• the use of cameras and recording equipment is totally prohibited unless otherwise stated
  
• latecomers will not be admitted to their seats until a suitable break in the performance
  
• babes in arms are not admitted 
  
• children under the age of 14 must be accompanied and supervised by an adult whilst on the premises
  
• lost tickets may not be replaced
  
• management reserves the right to make alterations to the event or advertised arrangements, made necessary by unavoidable causes
  
• all mobile phones and pagers to be switched off
  
• all items left on the premise are at the owners risk

Hull New Theatre, Kingston Square, Hull, HU1 3HF     Tel: 01482 226 655    Map