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| Contact us
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 General enquiries and information
If you wish to make a enquiry about council services or get specific information that is not on this website you can use our online form -
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This website
This website provides information about Hull City Council's services. You can also pay for, apply for and book certain services, and report and feed back on things that we need to know. The website offers 24 hour access to services.
Comments and complaints
If you have something you want to say about us or the service we provide? If you want to make a compliment, comment, express a concern or make a complaint, please visit our comments and complaints page where you can find out about our corporate feedback policy and give us your views.
Find out how to make a comment or complaint
Other ways to contact us
Hull Connect
Our customer call centre, Hull Connect can answer most of your queries. If they cannot, they will put you through to someone who can or arrange for someone to contact you to talk about your enquiry.
Tel: 01482 300 300
Text phone: 01482 300 349
Find out more about Hull Connect
Customer service centres and information points
You can access a wide range of council services and information at your local customer service centre or information point.
Find your nearest customer service centre
Find your nearest information point
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Postal address
For postal enquiries about specific services, please contact that service directly - addresses for individual services can be found on this website. For example -
For general enquiries -
Hull City Council
Guildhall
Hull
HU1 2AA
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The Hull People’s Panel
We have recruited nearly 5000 local people, from 18-years-old upwards, from all across the city and from all different backgrounds to take part in local decision-making. Join the Hull People's Panel and have your say!
Find out more about the Hull People's Panel
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If it's local be vocal
There are many other ways you can have your say and get involved in local decision making, whatever your age and area of interest. Simply look out for the ‘If it’s local be vocal’ logo - wherever you see it, you will be able to make your views known, whether that’s attending a meeting, visiting an event or simply completing a survey for us.
Find out more about 'If it's local be vocal'
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