Contact us

Online

If you wish to make a enquiry about council services or get specific information that is not on this website you can use our online form -

Telephone

Our customer call centre can answer most of your queries. If they cannot, they will put you through to someone who can or arrange for someone to contact you to talk about your enquiry.

• Telephone number for residents and visitors: 01482 300 300
• Telephone number for businesses: 01482 300 301
• Welfare hotline telephone number: 01482 300 303
• Text phone: 01482 300 349

The welfare hotline consists of dedicated advisers offering advice about a range of issues including, housing benefit, council tax reduction and under occupancy rules.

In person

You can access a wide range of council services and information at your local customer service centre or information point.

Find your nearest customer service centre and information point

Email

For email enquiries about specific services, please contact that service directly. Email addresses for individual services can be found on this website. If you wish to make a enquiry about council services or get specific information that is not on this website you can email us at at info@hullcc.gov.uk

Post

For postal enquiries about specific services, please contact that service directly - addresses for individual services can be found on this website. For example -

• postal address for waste management enquiries
• postal address for council tax enquiries
• postal address for housing and council tax benefit enquiries
• postal address for planning application enquiries

For general enquiries -

Hull City Council
Guildhall
Hull
HU1 2AA