Pay your housing rent

To pay your rent you will need your housing rent reference number which is a 10-digit number printed on your housing rent account or Swipecard. You can pay your housing rent using any of the methods detailed below -

Pay online

Housing rent can be paid online 24 hours a day, seven days a week, including weekends and bank holidays.

Pay online now

Direct debit payments

Weekly payments
Your rent can be paid through weekly instalments collected each Thursday over a period of 51 weeks as 2013/14 is a 53 week financial year.

Monthly payments
If you pay full rent you can pay monthly by direct debit. You can choose to pay on any of the following dates each month, 6th, 13th, 20th, 27th.

If you would like to pay by weekly or monthly direct debit, please download and complete the relevant housing rent direct debit mandate below and post it to -

FREEPOST RSJC-KKBE-ABXZ
HS - Housing Finance
Hull City Council
PO Box 15
Hull
HU1 2AB

Bankers order/standing order payments (BACS)

Housing rents can be paid by bankers order/standing order using the following -

• bank sort code: 62-11-79
• bank account number: 00000000 (8 zeros)
• paid to: Hull City Council

You will need to quote your 10 digit housing rent reference number preceded by 00000800 making up an 18 character reference number.

If you would like to pay by bankers order or standing order, please download the bankers order form below and post it to -

Finance
Treasury Building
Hull City Council
Guildhall Road
Hull
HU1 2AB

Swipecard payments

You can pay your housing rent using a Hull City Council Swipecard at -

• any post office in the UK (cash or cheque)
• any PayPoint outlet in the UK (cash only)
• council offices listed below (see counter payments)

To apply for a Swipecard (or to replace a lost Swipecard) ring 01482 300 300.

Please note - Swipecards hold housing rent reference numbers only and no other account details.

Find out about Swipecards

Telephone payments

You can pay your rent via the telephone 24 hours a day, seven days a week, including weekends and bank holidays, by telephoning 01482 300 300.

You will need to have your credit or debit card, your account details and pen and paper when you call. You will be given a unique receipt number for each payment. All supplied data is stored on a secure database.

Postal payments

You can pay your rent by cheque or postal order, made payable to Kingston upon Hull City Council. You should write your account reference number on the back of your cheque or postal order and post it to -

Treasury Building
PO Box 15
Guildhall Road
Hull
HU1 2AB

Cash should only be sent in registered envelopes.

Counter payments - in person only

You can pay at Hull City Council payment counters using cash, cheque, postal order or any of the debit or credit cards listed on the payments page.

You can make counter payments at -

• customer service centre or information point - please note some centres accept credit and debit card payment only