Commercial rent or old commercial property rent payments

You can pay your commercial rent using any of the methods detailed below. To pay your commercial rent or old commercial property rent, you will need the reference number of your account.

Commercial rent accounts have an 11-character reference number (this starts with 7)
Commercial property rent accounts have a 12-character reference (three letters, followed by 9 numbers)

Pay online

You can pay the above securely online 24 hours a day, seven days a week (including bank holidays), through our online payment service.

Pay online now

Direct debit

You can pay commercial property rent by direct debit on the first of the month - usually monthly or quarterly, as stated in the rental lease agreement.

For a direct debit form please email us at pds@hullcc.gov.uk with your name, full postcode and account number. You can also call 01482 300 300. Return your completed form to -

Commercial property rent section
Hull City Council
Floor 7
Kingston House
Bond Street
Hull
HU1 3ER

If the amount to be paid or payment dates change, we will tell you 10 working days before your account is debited, unless we have made other arrangements with you. If we make an error, or your bank or building society does, you are guaranteed a full and immediate refund from your branch. You can cancel a direct debit at any time by writing to your bank or building society. Please also send us a copy of the letter.

Telephone payments

You can make payments by telephone on 01482 300 300. However, the times vary according to what type of payment you want to make.

You can make commercial rent payments by telephone -

• 24 hours a day, seven days a week, including bank holidays

You can make old commercial property rent payments by telephone -

• Monday to Friday: 8am - 7pm
• Saturday: 9am to 1pm

Please note, you will need to have your credit or debit card, account details, and a pen and paper available when you call. You will be given a unique receipt number for each payment. All supplied data is stored on a secure database.

Postal payments

You can pay by post to -

Treasury Building
Hull City Council
PO Box 15
Guildhall Road
Hull
HU1 2AB

Cheques or postal orders should be made payable to Kingston upon Hull City Council. You must write your write your reference number on the back of your cheque or postal order.

Please note - cash should only be sent in registered envelopes. Please ask at your post office about registered post.

Pay in person

Using your commercial rent barcode
Your commercial rent barcode is at the top right-hand corner of your invoice - marked Allpay Reference. You can give your barcode to the cashier and pay using any of these methods:

• at any post office in the UK - you can pay with cash, debit cards, or cheques with a bankcard 
• at any PayPoint outlet in the UK - cash only

You can only pay up to £100 in a single transaction. Please allow two working days for payments to reach us.

Swipecard payments

Specific, agreed cases, can pay using a Hull City Council Swipecard at -

• any post office in the UK (cash or cheque)
• any PayPoint outlet in the UK (cash only)
• any ePay outlet in the UK displaying a Payment Services logo (cash only)

Please allow two working days for these payments to reach the city council

To apply for a Swipecard (or to replace a lost Swipecard) ring 01482 300 300. Swipecards hold commercial property rent reference numbers only and no other account details.

More information about swipecards

At Hull City Council payment counters

You can pay at Hull City Council payment counters using cash, cheque, postal order or any of the debit or credit cards listed on the payments page.

You can make counter payments at -

• The Treasury Building
  Map (link opens in new window)
  Monday, Wednesday and Thursday: 8.45am - 5pm
  Tuesday: 10.30am - 5pm
  Friday: 8.45am - 4pm
  

• customer service centres or information points - please note some centres accept credit and debit card payment only
  

Bankers order/standing order payments (BACS)

You can pay by bankers order / standing order using the following -

• bank sort code: 62-11-79
• bank account number: 00000000 (8 zeros)
• paid to: Hull City Council

These details are also required for payment by telephone/internet banking (see below).

Please note, if you are paying commercial rent you will need to quote 0000310 immediately followed by your 11-character reference. This should make up an 18-character reference number.

If you are paying an old commercial property rent you will need to quote 000030 immediately followed by the 12-character reference. This should make an 18-character reference number.

Please allow five working days for these payments to reach us.

Telephone banking / internet banking

To pay through your bank’s telephone banking or internet banking service, please use the bankers order details (above).

Please allow five working days for these payments to reach us.