Privacy and cookies

Your personal information

The council does not capture and/or store your personal information when you access our website unless you agree to give us your personal details by email or online form.

Information obtained in this way will be held securely, only be used for the purposes indicated and will not be kept for longer than necessary.

Find out more about information and privacy

Information about your visit

Our website automatically logs some information about your visit such as your browser type and the length of your visit. We use this information to understand how visitors interact with the site so we can make informed site design improvements. We do not collect personal data and this information can not be traced back to you.

Cookies

We want to make our online services easy, useful and reliable and this sometimes involves placing small amounts of information on your device, whether it’s a computer, tablet or mobile phone.

These small text files are known as cookies and cannot be used to identify you personally.

We categorise these cookies based on how they may affect your privacy. By using our site you consent to us sending you 'Exempt' and ‘Minimally Intrusive’ cookies.

If you chose to take steps to prevent these types of cookies we cannot guarantee how our site will perform for you. Some examples of what these are and what they do are listed below.

You can prevent our site from setting 'Moderately Intrusive' cookies by un-checking the selection box below. In doing so, certain elements of the site will be disabled and we will set an anonymous cookie to remember your choice.

You will need to refresh the page and may need to clear your web browser's cache for these changes to take effect.

Please note: Certain pages on our website, such as the homepage, are cached (temporarily frozen) to improve performance and may take a few minutes to display your preferences.

You can return to this page at any time to view and alter your setting.

To find out more about cookies, the law and how to manage them yourself visit the Information Commissioner's Office website (link opens in a new window).

Exempt (necessary) cookies

These are exempt from privacy regulations and are necessary for the core functions of our website.

They may -

• identify you as being logged in to a particular service
• allow access to secure areas of the site
• remember things like information you've entered into online forms when you navigate to different pages during a single visit

They will not -

• gather information that could be used to advertise products or services to you
• remember your preferences or username beyond your current visit (unless you request this)

Details of our exempt cookies -

Minimally intrusive (performance) cookies

These have a minimal affect on your privacy.

They may -

• provide statistics on how our website is used
• provide feedback to partners that one of our visitors also visited their website. This allows our partners to improve their website
• help us improve our website by measuring any errors that occur
• test different website designs
• remember settings you've applied such as layout, text size, preferences and colours
• remember if we've already asked you if you want to fill in a survey
• show you when you're logged in to services on our website
• share information with partners to provide a service on our website (the information shared is only used to provide the service, product or function and for no other purpose)
• help us to understand how effective our adverts are (this information is not used to target adverts to you on our, or other, websites)

They will not -

• gather information that could be used to advertise products or services to you on other websites
• remember your preferences or username beyond your current visit (unless you request this)
• target adverts to you on any other website

Details of our minimally intrusive cookies (with notes in [square brackets]) -

Moderately intrusive (targeting) cookies

These cookies may have a greater effect on your privacy.

They may -

• link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites
• provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in

Details of our moderately intrusive cookies -

Contact us

Hull City Council
Guildhall
Alfred Gelder Street
Hull
HU1 2AA

Tel: 01482 300 300
Text phone: 01482 300 349
Email: info@hullcc.gov.uk