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Hull City Council online booking information

Please observe the information below before continuing your online purchase.

Read our full terms and conditions

Options for receiving your tickets

  • If ordering five or more working days before the event, your tickets will be posted to your address

  • If ordering between one and five working days before the event, please collect your tickets from the venue box office (either Hull New Theatre or Hull City Hall). Please bring your email confirmation with you

Box office opening times

  • Hull City Hall
    Monday to Saturday, 10am – 5pm or Sunday 11am – 3pm

Ticket availability

Please note some tickets are retained for counter and telephone bookings and are not available to book online. If you are booking tickets for an event happening within three days or less and do not find the tickets you require online, please telephone the box office on 01482 300 306, Monday - Saturday 8am - 7pm to check offline availability.

Conditions of sale

  • Tickets may not be exchanged or money refunded

  • Management reserves the right to refuse admission and to require any ticket holder to leave the premises

  • Latecomers will not be admitted until a suitable break in the performance

  • The use of cameras and recording equipment is totally prohibited

  • Management reserves the right to make any alterations to the event or advertised arrangements, made necessary by unavoidable cause

  • Lost tickets may not be replaced

  • Children under the age of 14 must be accompanied by an adult while on the premises

  • All mobile phones must be switched off during performances

  • All items left on the premises are left at the owner's risk


By selecting the confirm button below, you confirm you have observed and accept the booking information above.

Buy tickets online.


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The display of third party advertising on this site is not an endorsement or recommendation of any advertiser’s goods or services. The council accepts no responsibility for the accuracy of the advertisements nor the quality of the goods or services supplied.


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Hull City Council, Guildhall, Alfred Gelder Street, Hull, HU1 2AA

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