You can also write a letter of appeal and send it to -
PO Box 474
It is important to understand that the criminal courts are not involved with the decriminalised parking enforcement. A vehicle owner who is issued with a PCN must either pay the charge or win an appeal in order to bring the PCN debt to a close.
What happens next
Your appeal is considered by our civil parking enforcement team and if we accept your appeal the case will be closed.
If we decide that your appeal is not valid, we will write to you to explain why it has been rejected and offer a further discount period to pay the penalty. You will also be informed of your right to make a formal appeal.
For a timetable or more information about the appeal process visit the PATROL website (link opens in a new window)
Appealing once a notice to owner (NTO) is received
If a penalty charge notice has not been paid within 28 days of issue, a notice to owner (NTO) is posted to the registered owner of the vehicle. This is a legal document and is a requirement of the legislation under which parking enforcement operates.
The notice to owner gives information about why the penalty charge notice was issued, it also details how to make formal representations to contest the penalty charge notice.
To appeal once a NTO has been issued the owner must complete, sign and date the notice and return to the address below.
When the penalty charge is registered with the county court
If we have not received payment for your penalty charge notice within 106 days from the date it was issued, we will registered the charge with the county court. You will then receive an order of recovery giving you 21 days to make the full payment or appeal against the court registration by filling out a witness statement with the Traffic Enforcement Centre.
There are only four grounds for which you can file a witness statement -
- you did not receive the notice to owner or penalty charge notice
- you made representations about the penalty charge to us within 28 days of the service of the notice to owner, but did not receive a rejection notice
- you appealed against a decision made to reject your representation, within 28 days of service of the rejection notice, but have had no response to the appeal
- the penalty charge has been paid in full
Once the 21 day time limit expires you may still be able to file a witness statement, but you will have to submit an application to do so.
You can download a copy of the witness statement, out of time application and guidance notes for completing both forms below.