Hull City Council is committed to improving access to services for people who have disabilities or for whom English might not be their first language. To make the Hull City Council website as accessible as possible, the following features have been implemented -
- Browsealoud - a free tool which reads the content on this website to the user
- keyboard access - access keys and tab index to allow quick access for people who prefer to use the keyboard
To learn more about these features please click the appropriate link on the left-hand side of the page.
Changing the text size
To increase the size of the text in your browser -
Microsoft Internet Explorer - all versions - select the View menu at the top of your browser window. A list of options will appear as a drop down menu, choose Text Size. In the next drop down menu choose Larger.
Firefox - all versions - with your Firefox browser open, hold down the CTRL button on your keyboard and press the plus (+) key. This will enlarge the text. Repeat the procedure to enlarge again. If you need to make the text smaller, hold down the CTRL button on your keyboard and press the minus (-) key.
Alternatively, select the View menu at the top of your browser. A list of options will appear, choose Zoom and choose Zoom Text Only. Then in the View menu, select Zoom and choose Zoom Out.
Apple Safari - all versions - with your Safari browser open, hold down the Apple key on your keyboard and press the plus (+) key. This will enlarge the text. Repeat the procedure to enlarge again. If you need to make the text smaller, hold down the Apple key on your keyboard and press the minus (-) key.
We want our website to be a useful and usable resource that gives residents 24 hour-a-day access to council services and information. This means making sure our website is available as much of the time as possible, and keeping disruptions to a minimum.
We aim to keep our website service available for at least 95% of the time.
To help us keep track of how we are doing, we use a website monitoring service Axzona (link opens in new window). The service regularly records and publishes up-to-date statistics on the availability of our website.
View our latest availability statistics (link opens in new window).
If you have any suggestions on how the Hull City Council website might be improved with regard to accessibility, please email email@example.com