We will inspect any problem within 24 hours of the time you report it to us and decide whether we can or should repair it. Any repairs will be carried out within two hours to three months, depending on the type of defect.
If you want us to tell you what we decide to do, let us know when you first contact us.
Adopted roads
An adopted road is a road that is maintained through public money, for example by the council. Some roads are owned privately, and it is the owner's responsibility to take care of them. If you report a pothole and we find out it is on a private road, we will try to contact the owner to report the problem.
We do not inspect the A63/A1033 trunk road (Clive Sullivan Way, Castle Street, Garrison Road and Hedon Road) as these are currently operated by the Highways Agency and their consultants on behalf of the Department of Transport.
Contact us
Highways network management Hull City Council Kingston House Bond Street Hull HU1 3ER Map (link opens in new window)