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Customer service centres

The Orchard Centre customer service centre

At The Orchard Centre customer service centre you can -

Arrange or apply for -

  • an appointment to speak with an adviser in a private room
  • bus passes
  • blue badge 
  • council housing and council garages
  • council tax discounts
  • HomeSearch
  • housing and council tax benefits (including local housing allowance and second adult rebate)
  • parking permits
  • school places

Use the payment machine to pay the following by cash, debit or credit card

  • business rates and Hull BIDS
  • council tax
  • housing rents and council mortgages
  • Kingston Communications telephone bills 
  • parking fines
  • overpaid housing benefit
  • sundry debt accounts
  • some parking permits

Report

  • antisocial behaviour
  • bin issues or flytipping
  • environmental health issues
  • faulty street lights, potholes, graffiti or abandoned cars
  • housing repairs and handing in keys
  • trading standards issues 

We can also help with pensions, including -

  • verify and proof Department for Work and Pensions benefit forms, including those for bereavement and pension credits
  • act as contact point between customers and the Pension Service to arrange home visits by specialised Pension Service staff

Use the telephone to speak to council departments or other organisations

  • council tax
  • Hull Community Legal Advice Centre
  • trading standards
  • welfare rights

Other services at the centre

  • NHS GPs, dentists and district nurses
  • a cafĂ©
  • a community hall
  • a pharmacy
  • free internet access
The Orchard Centre CSC

The Orchard Centre CSC
Hull City Council
The Orchard Centre
Orchard Park Road
Hull
HU6 9BX

Telephone: 01482 300 300
Text phone: 01482 300 349


Opening hours

Monday, 9am - 4.30pm
Tuesday, 9am - 4.30pm
Wednesday, 11am - 4.30pm
Thursday, 9am - 4.30pm
Friday, 9am - 4.30pm

Closed Saturday and Sunday

Accessible liftDisabled parkingDisabled toiletHearing loop

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The display of third party advertising on this site is not an endorsement or recommendation of any advertiser’s goods or services. The council accepts no responsibility for the accuracy of the advertisements nor the quality of the goods or services supplied.

 
 

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Hull City Council, Guildhall, Alfred Gelder Street, Hull, HU1 2AA

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All Information © Hull City Council  2012