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The Orchard Centre customer service centre
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At The Orchard Centre customer service centre you can -
Arrange or apply for -
- an appointment to speak with an adviser in a private room
- bus passes
- blue badge
- council housing and council garages
- council tax discounts
- HomeSearch
- housing and council tax benefits (including local housing allowance and second adult rebate)
- parking permits
- school places
Use the payment machine to pay the following by cash, debit or credit card
- business rates and Hull BIDS
- council tax
- housing rents and council mortgages
- Kingston Communications telephone bills
- parking fines
- overpaid housing benefit
- sundry debt accounts
- some parking permits
Report
- antisocial behaviour
- bin issues or flytipping
- environmental health issues
- faulty street lights, potholes, graffiti or abandoned cars
- housing repairs and handing in keys
- trading standards issues
We can also help with pensions, including -
- verify and proof Department for Work and Pensions benefit forms, including those for bereavement and pension credits
- act as contact point between customers and the Pension Service to arrange home visits by specialised Pension Service staff
Use the telephone to speak to council departments or other organisations
- council tax
- Hull Community Legal Advice Centre
- trading standards
- welfare rights
Other services at the centre
- NHS GPs, dentists and district nurses
- a café
- a community hall
- a pharmacy
- free internet access
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