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Accessibility

Website availability

We want our website to be a useful and usable resource that gives residents 24 hour a day access to council services and information. This means making sure our website is available as much of the time as possible, and keeping disruptions to a minimum.

We aim to keep our website service available for at least 95 per cent of the time.

To help us keep track of how we are doing, we use a website monitoring service Siteconfidence. The service regularly records up to date statistics on the availability of our website.

Visit Siteconfidence for more information about our statistics (link opens in new window)

Website hits

The figures below (most recent first) show the number of weekly visits to our website.

2016

New website made live - Thursday 1 December (statistics for old site only)

Period

Weekly visits

Av. weekly visits

19 December -  25 December 2016 28,194 41,045
12 December -  18 December 2016 32,469 41,100
5 December -  11 December 2016 29,922 41,137
28 November - 4 December 2016 32,809 41,185

2016

Period

Weekly visits

Av. weekly visits

28 November - 4 December 2016 32,809 41,185
21 November - 27 November 2016 34,156 41,221
14 November - 20 November 2016 36,364 41,252
7 November - 13 November 2016 36,864 41,273
31 October - 6 November 2016 39,327 41,293
24 October - 30 October 2016 37,217 41,301
17 October - 23 October 2016 38,182 41,319
10 October - 16 October 2016 40,070 41,333
3 October - 9 October 2016 37,377 41,339
26 September - 2 October 2016 44,247 41,357
19 September - 25 September 2016 46,249 41,344
12 September - 18 September 2016 39,693 41,322
5 September - 11 September 2016 41,426 41,329
29 August - 4 September 2016 39,022 41,328
22 August - 28 August 2016 39,549 41,339
15 August - 21 August 2016 36,672 41,347
8 August - 14 August 2016 37,586 41,370
1 August - 7 August 2016 40,488 41,388
25 July - 31 July 2016 45,104 41,392
18 July - 24 July 2016 38,427 41,375
11 July - 17 July 2016 37,240 41,389
4 July - 10 July 2016 39,784 41,408
27 June - 3 July 2016 37,239 41,416
20 June - 26 June 2016 39,951 41,436
13 June - 19 June 2016 36,469 41,443
6 June - 12 June 2016 36,577 41,467
30 May - 5 June 2016 35,558 41,491
23 May - 29 May 2016 39,046 41,520
16 May - 22 May 2016 36,714 41,532
9 May - 15 May 2016 40,337 41,556
2 May - 8 May 2016 41,187 41,562
25 April - 1 May 2016 37,349 41,559
18 April - 24 April 2016 37,653 41,580
11 April - 17 April 2016 39,851 41,599
4 April - 10 April 2016 44,207 41,608
28 March - 3 April 2016 40,907 41,664
21 March  - 27 March 2016 40,018 41,599
14 March  - 20 March 2016 38,451 41,607
7 March - 13 March 2016 39,590 41,623
29 February - 6 March 2016 37,981 41,633
22 February - 28 February 2016 37,379 41,652
15 February - 21 February 2016 40,877 41,675
8 February - 14 February 2016 40,176 41,679
1 February - 7 February 2016 40,112 41,687
25 January - 31 January 2016 41,982 41,695
18 January - 24 January 2016 41.738 41,694
11 January - 17 January 2016 37,795 41,694
4 January - 10 January 2016 42,466 41,715
28 December 2015 - 3 January 2016 38,921 41,711

2015

Period

Weekly visits

Av. weekly visits

21 December - 27 December 2015 30,353 41,726
14 December - 20 December 2015 41,874 41,788
7 December - 13 December 2015 40,449 41,788
30 November - 6 December 2015 42,751 41,795
23 November - 29 November 2015 42,198  41,790 
16 November - 22 November 2015 40,578 41,788
9 November - 15 November 2015 42,306 41,795
2 November  - 8 November 2015 43,672 41,792
26 October - 1 November 2015 44,333  41,781 
19 October - 25 October 2015 45,471 41,766
12 October - 18 October 2015 49,247 41,745
5 October - 11 October 2015 54,187 41,701
22 September - 4 October 2015 48,710 41,628
21 September - 27 September 2015 43,014 41,586
14 September - 20 September 2015 46,995 41,578
7 September - 13 September 2015 42,017 41,546
31 August 2015 - 6 September 2015 40,123 41,543
24 August 2015 - 30 August 2015 37,488 41,552
17 August 2015 - 23 August 2015 36,929 41,576
10 August 2015 - 16 August 2015 38,088 41,605
3 August 2015 - 9 August 2015 38,893 41,626
27 July 2015 - 2 August 2015 37,846 41,643
20 July 2015 - 26 July 2015 44,610 41,667
13 July 2015 - 19 July 2015 40,245 41,657
6 July 2015 - 12 July 2015 41,463 41,657
29 June 2015 - 5 July 2015 37,508 41,658
22 June 2015 - 28 June 2015 39,950 41,685
15 June 2015 - 21 June 2015 39,407 41,696
8 June 2015 - 14 June 2015 38,612 41,711
1 June 2015 - 7 June 2015 40,032 41,731
25 May 2015 - 31 May 2015 39,622 41,742
18 May 2015 - 24 May 2015 37,073 41,756
11 May 2015 - 17 May 2015 37,757 41,787
4 May 2015 - 10 May 2015 48,095 41,814
27 April 2015 - 03 May 2015 38,716 41,771
20 April 2015 - 26 April 2015 37,523 41,792
13 April 2015 - 19 April 2015 41, 713 41,821
6 April 2015 - 12 April 2015 40,231 41,822
30 March 2015 - 5 April 2015 39,131 41,833
23 March 2015 - 29 March 2015 40,911 41,852
16 March 2015 - 22 March 2015 38,395 41,858
9 March 2015 - 15 March 2015 38,237 41,883
2 March 2015 - 8 March 2015 43,673 41,908
23 February 2015 - 1 March 2015 40,906 41,896
16 February 2015 - 22 February 2015 45,101 41,903
9 February 2015 - 15 February 2015 42,538 41,880
2 February 2015 - 8 February 2015 44,241 41,875
26 January 2015 - 1 February 2015 45,241 41,855
19 January 2015 - 25 January 2015 46,053 41,829
12 January 2015 - 18 January 2015 49, 237 41,798
5 January 2015 - 11 January 2015 47,947 41,742
29 December 2014 - 4 January 2015 40,502 41,695

2014

Period Weekly visits  Av. weekly visits
22 December - 28 December 2014 31,963 41,704
15 December - 21 December 2014 37,014 41,779
08 December - 14 December 2014 39,004 41,816
01 December - 07 December 2014 41,210 41,838
24 November - 30 November 2014 41,897

41,843

17 November - 23 November 2014 44,395 41,842
10 November - 16 November 2014 47,357 41,822
3 November - 9 November 2014 47,619 41,777
27 October - 2 November 2014 51,861 41,730
20 October - 26 October 2014 46,484 41,647
13 October - 19 October 2014 44,725 41,607
6 October - 12 October 2014 43,526 41,581
29 September - 5 October 2014 45,024 41,565
22 September - 28 September 2014 42,945 41,535
15 September - 21 September 2014 41,693 41,523
8 September - 14 September 2014 42,944 41,519
1 September - 7 September 2014 41,135 41,507
25 August - 31 August 2014 38,584 41,510
18 August - 24 August 2014 38,397 41,536
11 August - 17 August 2014

37,562

41,564
4 August - 10 August 2014 39,569 41,600
28 July - 3 August 2014 39,991 41,619
21 July - 27 July 2014 38,869 41,634
14 July - 20 July 2014 39,145 41,659
7 July - 13 July 2014 44,235 41,683
30 June - 6 July 2014 39,011 41,659
23 June - 29 June 2014 41,093 41,684
16 June - 22 June 2014 37,085 41,690
9 June - 15 June 2014 37,190 41,734
2 June - 8 June 2014 40,382 41,737
26 May - 1 June 2014 41,025 41,750
19 May - 25 May 2014 46,018 41,800
12 May - 18 May 2014 47,557 41,758
5 May - 11 May 2014 41,865 41,699
28 April - 4 May 2014 41,880 41,697
21 April - 27 April 2014 43,800 41,711
14 April - 20 April 2014 41,880 41,689
7 April - 13 April 2014 data unavailable
31 March - 6 April 2014 data unavailable
24 March - 30 March 2014 45,106 41,687
17 March - 23 March 2014 45,546 42,645
10 March - 16 March 2014 47,077 42,499
3 March - 9 March 2014 50,150 42,345
24 February - 2 March 2014 50,918 42,165
17 February - 23 February 2014 50,930 41,943
10 February - 16 February 2014 49,058 41,705
3 February - 9 February 2014 48,171 41,462
27 January - 2 February 2014 46,418 41,065
20 January - 26 January 2014 48,350 41,002
13 January - 19 January 2014 49,421 40,915
6 January - 12 January 2014 54,829 40,967
30 December 2013 - 5 January 2014 47,737 40,796

2013

Period Weekly visits Av. weekly visits
23 December - 29 December 2013 32,210 40,554
16 December - 22 December 2013 44,634 40,658
9 December - 15 December 2013 40,180 40,608
2 December - 8 December 2013 47,587 40,613
25 November - 1 December 2013 50,025 40,523
18 November - 24 November 2013 49,783 40,398
11 November - 17 November 2013 44,557 40,273
4 November - 10 November 2013 46,084 40,215
28 October - 3 November 2013 46,055 40,134
21 October - 27 October 2013 42,209 40,052
14 October - 20 October 2013 42,814 40,022
7 October - 13 October 2013 44,959 39,982
30 September - 6 October 2013 46,325 39,910
23 September - 29 September 2013 40,849 39,815
16 September - 22 September 2013 39,976 39,800
9 September - 15 September 2013 43,205 39,797
2 September - 8 September 2013 42,206 39,745
26 August - 1 September 2013 37,900 39,706
19 August - 25 August 2013 37,152 39,735
12 August - 18 August 2013 37,904 39,777
5 August - 11 August 2013 37,474 39,807
29 July - 4 August 2013 38,732 39,846
22 July - 28 July 2013 39,886 39,865
15 July - 21 July 2013 38,549 39,865
8 July - 14 July 2013 38,855 39,888
1 July - 7 July 2013 38,561 39,906
24 June - 30 June 2013 37,173 39,931
17 June - 23 June 2013 41,135 39,982
10 June - 16 June 2013 40,302 39,960
3 June - 9 June 2013 41,225 39,954
27 May - 2 June 2013 40,522 39,929
20 May - 26 May 2013 37,570 39,917
13 May - 19 May 2013 42,254 39,965
6 May - 12 May 2013 43,453 39,917
29 April - 5 May 2013 40,918 39,842
22 April - 28 April 2013 42,000 39,818
15 April - 21 April 2013 41,569 39,770
8 April - 14 April 2013 44,118 39,729
1 April - 7 April 2013 43,654 39,627
25 March - 31 March 2013 38,884 39,531
18 March - 24 March 2013 41,323 39,547
11 March - 17 March 2013 41,242 39,502
4 March - 10 March 2013 41,011 39,458
25 February - 3 March 2013 44,983 39,417
18 February - 24 February 2013 43,771 39,267
11 February - 17 February 2013 41,418 39,141
4 February - 10 February 2013 47,687 39,076
28 January - 3 February 2013 48,407 38,823
14 January - 20 January 2013 47,774 38,533
7 January - 13 January 2013 48,656 38,244
31 December - 6 January 2013 45,733 37,908

2012

Period Weekly visits Av. weekly visits
24 December - 30 December 2012 30,092 37,647
17 December - 23 December 2012 34,362 37,908
10 December - 16 December 2012 37,591 38,034
3 December - 9 December 2012 38,720 38,051
26 November - 2 December 2012 39,401 38,025
19 November - 25 November 2012 45,279 37,970
12 November - 18 November 2012 44,355 37,666
5 November - 11 November 2012 43,897 37,375
29 October - 4 November 2012 41,224 37,078
22 October - 28 October 2012 44,279 36,881
15 October - 21 October 2012 42,037 36,511
8 October - 14 October 2012 47,298 36,220
1 October - 7 October 2012 43,765 35,605
24 September - 30 September 2012 40,839 35,125
17 September - 23 September 2012 38,049 34,767
10 September - 16 September 2012 41,580 34,549
3 September - 9 September 2012 39,922 34,046
27 August - 2 September 2012 38,689 33,594
20 August - 26 August 2012 37,472 33,170
13 August - 19 August 2012 38,457 32,779
6 August - 12 August 2012 37,679 32,211
30 July - 5 August 2012 35,748 31,603
23 July - 29 July 2012 33,209 31,085
16 July - 22 July 2012 33,928 30,782
9 July - 15 July 2012 34,905 30,258
2 July - 8 July 2012 31,992 29,328
25 June - 1 July 2012 30,699 28,662
18 June - 24 June 2012 28,427 27,983
11 June - 17 June 2012 27,387 27,761
4 June - 10 June 2012 28,135 -

Top 100 pages

Monthly reports for our top 100 webpages are available to download as csv or pdf files.

CSV files




















































PDF files




















































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