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Motor Trade Partnership logoMotor Trade Partnership

National trading standard services receive a large number of complaints, about motor vehicles, vehicle repairs and servicing.

In an attempt to improve consumer confidence and promote best practice Hull Trading Standards have launched a partnership with the local motor trade.

Trading standards carry out inspections and audits members to ensure they are complying with the strict terms and conditions of the scheme, which includes having a nominated complaints contact and complaints procedure.

The scheme is voluntary and commands an annual fee therefore businesses who opt to join the scheme are demonstrating their commitment to customer care and satisfaction.

Members of the scheme

Members of the scheme can display the scheme logo at their premises, in advertising material and are named in the document below -


If you have a complaint about the work or actions of one of the scheme members, in the first instance you should direct your grievance to the complaints contact for the garage concerned.

How to join the Motor Trade Partnership

To join the scheme, please find an application form to complete as well as terms and conditions below -  



Visit the Business Companion website for information on used car sales including your responsibility for the safety and roadworthiness of the vehicle (opens in a new window)

Visit the Business Companion website for information on the mileage of used vehicles (opens in a new window)

To speak to a member of the Trading Standards Service for an informal discussion about the scheme, telephone 01482 300 300 or e-mail hulltradingstandards@hullcc.gov.uk

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