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Community Support Grants (CSGs)

Community support grants (CSGs) are primarily intended to help vulnerable applicants live as independent a life as possible in the community. They compliment but do not replace our duties and responsibilities for community care, or support provided by other government or voluntary agencies.

The prime objectives of CSGs are to -  

  • help people establish themselves within the community following a stay in an institution or care home in which they received care, or as part of a planned resettlement programme following an unsettled way of life
  • help people remain in the community rather than enter an institution or care home in which they will receive care
  • ease exceptional pressures on people and their families
  • help people to care for a prisoner or young offender on release on temporary licence
  • help people with expenses to make certain journeys such as attending a relative’s funeral or visiting someone who is ill

A CSG is a grant and is not repayable.

Rules and exclusion apply.  For further details regarding these, please ring us on 01482 300 303.

Trusted referrers can complete applications on behalf of an applicant.

Find out more about Trusted Referrers

Eligibility

A CSG could be awarded to you if -

  • your main residence is within the Hull City Council boundary
  • you are aged over 16
  • you are in receipt of one of the following qualifying benefits
    • income support
    • income based jobseeker's allowance
    • income related employment and support allowance
    • state pension guarantee credit
    • universal credit where the maximum amount equals the living allowance

You may be eligible if you are going to be in receipt of one of these benefits within six weeks of leaving care.

Please note there is no limit to the number of CSG award applications that you can make. However, awards cannot normally be made for the same items within a 12 month period.

How to make a claim

To make a claim you can either - 

  • call us on 300 303
  • call from The Wilson Centre customer service centre
  • ask a Trusted Referrer to complete the application for you

Find out more about Trusted Referrers

How the grant is paid to you

Automated payment (BACS) into a bank, building society, or other account you give us details of.

You can use the following types of accounts -

  • an account in your name or joint names that is suitable for BACs payments
  • someone else’s account; as long as you have the person’s permission for this and it is suitable for BACs payments
  • an appointee’s or a legal representative’s account, that is in their name, when they are acting on your behalf

Payment to a trusted referrer

Your payment can be made by BACs to a bank account provided by a trusted referrer who has helped you complete this form.

If this option is chosen the Trusted Referrer can receive the award on your behalf and help you purchase the items you have been awarded through a supervised spending arrangement.
 
Find out more about the Trusted Referrers scheme

What to do if you disagree with our decision

First review

If you disagree with a decision you must contact us in writing, within one calendar month of the date of the decision and tell us why you disagree with it.

The decision will be looked at again by a different officer to the one who made the original decision, they will then contact you to let you know the outcome. This may initially be by telephone but you will receive a written notification about all review decisions.

On first review send your request to -
FAO Local Assistance Team
Freepost RSJC-KKBE-ABXZ
Hull City Council
PO Box 15
Hull
HU1 2AB

Second review

If you disagree with the outcome of the first review you can ask for a second review by an Officer of our revenues and benefits adjudication team.

For a second decision your request must be received within one calendar month of the date of the first review decision. Your request must be in writing and you must tell us what it is you disagree with.

The adjudication officer will review the decision again, they will contact you to let you know the outcome. This may initially be by telephone but you will receive a written notification about all review decisions.

On second review send your request to -
FAO Revenues and Benefits Adjudication Team
Freepost RSJC-KKBE-ABXZ
Hull City Council
PO Box 15
Hull
HU1 2AB.

More information and advice

Hull Advice

Hull Advice offers free, confidential and impartial advice covering a range of issues regarding general areas of law or specialist advice and support on Welfare and Benefits you can either ring 01482 300 303 to ask for an appointment or visit the Wilson Centre customer service centre to attend a drop in.

Find out more about Hull Advice

Department for Work and Pensions

The Department for Work and Pensions (DWP) may be able to provide financial help depending on your circumstances. They offer budgeting loans, short term benefit advances and hardship payments.

Find out more about budgeting loans (link opens in new window)

Find out more about short term benefit allowances (link opens in new window)

Find out more about hardship payments (link opens in new window)

Contact DWP for further information (link opens in new window)

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