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Terms and conditions of concert ticket sales

Purchase of a concert ticket from Hull Arena signifies agreement to the following -

  • Management reserves the right to refuse admission and may, on occasion, conduct security searches to ensure the safety of patrons
  • A valid ticket must be produced on entry. Tickets are valid for one admission only. Removal of the stub will invalidate the ticket. No pass-outs will be allowed
  • Tickets cannot be exchanged or refunded. In the event of cancellation only face value of the ticket will be refunded
  • Tickets must not be sold or resold without express written permission from the event promoter
  • Latecomers will only be admitted into the venue at a suitable break in the performance and at the discretion of the management
  • If you experience problems in the venue, please contact a steward so that the issue can be resolved prior to, or during the event
  • The event promoter reserves the right to amend or make alteration to the published details of the event as necessary, without being obliged to refund monies or exchange tickets.
  • Neither the promoter nor the venue management shall be responsible for loss or damage to personal property brought into the venue
  • Replacement standing tickets cannot be issued in any circumstances
  • Ticket holders agree to appear for no fee in any filming and/or recording of events that they attend
  • Please be warned that repeated and prolonged exposure to amplified sound may cause permanent hearing damage 

These terms and conditions should be read alongside our conditions of entry.


Contact us

Email us at Hull Arena

Hull Arena
Hull Culture & Leisure
Kingston Park
Kingston Street
Hull
HU1 2DZ

How to find us

Tel: 01482 325 252
Fax: 01482 216 066
Text phone: 01482 300 349


Reception opening times

Monday
12noon - 9pm

Tuesday to Sunday
9am - 9pm

Session times and prices



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Hull Culture & Leisure, Guildhall, Alfred Gelder Street, Hull, HU1 2AA

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