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Consumer advice and protection

Illegal money lending

Report illegal money lending

If you or anyone you know has -

  • been offered a cash loan without paperwork
  • been threatened when you couldn’t pay
  • had your benefit book or bank card taken away from you
  • had a loan which keeps growing even though you are making payments

then you may have been bitten by a loan shark.

For confidential help and advice you can contact the illegal money lending team on -

  • telephone 0300 555 2222 (local call rate, including inclusive minutes from mobiles)
  • email stoploansharks@birmingham.gov.uk
  • text: loan (space) shark (space) + your message to 60003

The illegal money lending team covering Hull is based in Birmingham and works in partnership with our trading standards services and Humberside Police.

Borrowing money advice

If you are thinking of borrowing money or taking out a credit card, follow our advice about what to consider before you borrow or what to do if you have been refused credit.

Find out more about our credit advice

Contact us

Trading Standards Advice Centre
Unit 2 Bond Street
Hull
HU1 3EN

Tel: If you are a consumer please telephone 0345 404 0506
Text phone: 01482 300 349
Fax: 01482 615 572
Email: tradingstandardsadvicecentre@hullcc.gov.uk

We are open Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm. Please note the trading standards office is not open to the public. If you have an enquiry please make this to trading standards by telephone, text phone, email or post.

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