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Trading standards

Trading standards enforcement

When a business does break the law, we may be able to resolve the matter by providing advice and guidance. As far as the law allows, we will take account of the circumstances of the case and the attitude of the operator when considering action unless immediate enforcement action is necessary.

Where immediate enforcement action is necessary an explanation will be given at the time and confirmed in writing, usually within five working days, and always within 10 working days.

If we believe a formal investigation is necessary any discussion concerning the offence and any relevant issues will take the form of a formal interview, under caution, as set down by the codes of practice issued under the Police and Criminal Evidence Act 1984.

Depending upon the provisions of the particular legislation, we are able to take a range of enforcement actions. These are in our enforcement policy, available to download below -

The business will receive full written details of their rights regarding an appeal and review processes.

Contact us

Trading Standards Advice
33 Witham

Tel: public enquiries - 01482 300 300 or business enquiries - 01482 300 301
Text phone: 01482 300 349
Fax: 01482 615 572

We are open Monday to Thursday 9am to 5pm, and Friday 9am to 4.30pm. Please note the trading standards office is not open to the public. If you have an enquiry please make this to trading standards by telephone, text phone, email or post.

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