- check that all of the points awarded on your application still apply and that your circumstances have not changed
- check for any previous tenancies with the council, former tenants’ arrears, recoverable orders and information from the Antisocial Behaviour Team
- ask you about any unspent criminal convictions
- request references from your current landlord or any tenancies you have held within the last two years
Please note that if you currently have a fixed term contract with a private landlord you may have to pay a penalty clause if you choose to end the agreement early.
- offer you advice about credit union accounts, where to buy reasonably priced furniture, and tell you about grants, loans and benefits that you may be entitled to and advise on taking out home contents insurance
Find out more about Hull and East Yorkshire Credit Union (link opens in a new window)
Discover more about home contents insurance and how to apply
If the information you provide is satisfactory, your circumstances have not changed, and we receive positive references from your previous landlords, the offer of a property will be progressed. Please note that should we discover any previous unacceptable behaviour in any council or private tenancy, we may consider downbanding you to B and E which would give you a low priority disqualifying you from the housing list which means you would not be able to bid. In both these scenarios we would not offer you the property you had successfully bid for at that time.
Find out more about banding
If you are already a council tenant
You will be contacted by your neighbourhood housing officer who will contact arrange an appointment to visit you at home.
During the visit we will -
- inspect each room of your home and check for any unauthorised alterations or damage to the property
- check that your circumstances have not changed and that your points are correct
- ask you to give up to date income details
- check if you are in rent arrears
- check whether you have committed antisocial behaviour
If the condition of your property is satisfactory, your application details are correct, you do not have rent arrears, and you have not committed antisocial behaviour then you will be 'cleared for transfer'. Your neighbourhood housing officer will inform the office responsible for your new property.
Viewing the property
When the property keys are available we will contact you by telephone to arrange a viewing of the property. If this is not possible we will send you a letter with a viewing date.
A housing officer wearing official council identification will meet you at the property, show you around each room, go through the Lettable Standard checklist with you and give you the Home Standard Leaflet.