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Freedom of Information (FOI)

The Freedom of Information Act gives you a right of access to all types of recorded information held by public authorities. The Act requires that -

  • anyone who makes a request for information must be informed whether the authority holds that information 
  • the information must be supplied to them within 20 working days, subject to certain exemptions

The Freedom of Information Act aims to improve the quantity and quality of information you can get from public organisations, and to improve public understanding of governmental services.

We also maintain a publication scheme which lists information that the council publishes.

More information on the publication scheme


In some circumstances public authorities do not have to provide the information requested and can use one or more of the exemptions to withhold information.


Requests under Freedom of Information are free of charge up to a cost of £450 to the council. This means that if it will cost the council less than £450 to answer the request and provide the necessary information, there will be no charge.

Whether a request will cost the council more than £450 is based on an hourly rate for finding, sorting or collating the information requested.  But it will not include the time for considering the application of exemptions or the public interest test.

The Act does not require the public authority to satisfy information requests costing more than £450.

If a request involves photocopying, printing or posting, there will be a charge once the response runs to more than 20 pages (£5). The costs are 25p per sheet and a minimum of £2.50 for postage. The payment will be requested before the request is fulfilled, and the 20 days is suspended until we receive the payment.

Make a Freedom of Information request

You can make a request by completing our online form below -

If you make an FOI request and you are not happy with the outcome, you can complain and request a review through our FOI internal review procedure.

More information about the FOI complaints procedure

Guidance and policies

For more information on Freedom of Information and your rights, download the documents below -

The 'accessing information from Hull City Council' booklet, available to download below, gives more detail about the various pieces of legislation that give you rights to access information held by us.

Contact us

The Information Governance Manager
Hull City Council
2nd floor
The Guildhall
Alfred Gelder Street

Tel: 01482 300 300
Text phone: 01482 300 349
Secure email: - please note that this email address is only to be used by public organisations when sending sensitive and personal information

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Hull City Council, Guildhall, Alfred Gelder Street, Hull, HU1 2AA

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