Hull City Council
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Consumer advice and protection

Make a trading standards complaint

We will investigate complaints relating to -

  • unsafe goods
  • pricing and labelling
  • counterfeit goods
  • motor vehicles (and servicing)
  • weights and measures
  • food standards
  • misdescribed goods and services
  • consumer credit
  • illegal sales to young people
  • doorstep crime
  • petroleum and explosives (including firework safety)
  • unfair commercial practices

How to make a complaint

If you would like to make a complaint about a trader, contact the Citizen's Advice cosumer service helpline on 0345 404 0506. They will provide advice to you and refer your enquiry to us if you require further advice or for us to investigate your complaint. We will look into your complaint and let you know of the final outcome.

Alternatively you can make a complaint about a trader online by completing the online form below -

Contact us  

Trading Standards Advice
33 Witham

Tel: If you are a consumer please telephone 0345 404 0506
Text phone: 01482 300 349
Fax: 01482 615 572

We are open Monday to Thursday 9am to 5pm, and Friday 9am to 4.30pm. Please note the trading standards office is not open to the public. If you have an enquiry please make this to trading standards by telephone, text phone, email or post.

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