Hull City Council
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Consumer advice and protection


Businesses must ensure that accurate prices are shown on -

  • labels
  • price lists
  • posters
  • advertisements

If a mistake is made and an item is underpriced businesses can usually refuse to go through with the transaction, instead removing the item from sale.

We carry out regular checks on the prices businesses display. We also investigate pricing complaints from consumers.

If you have a query or would like to make a make a complaint about a trader’s pricing, contact us using the online form below -

We will investigate your complaint and let you know of the outcome.

Contact us  

Trading Standards Advice
33 Witham

Tel: If you are a consumer please telephone 0345 404 0506
Text phone: 01482 300 349
Fax: 01482 615 572

We are open Monday to Thursday 9am to 5pm, and Friday 9am to 4.30pm. Please note the trading standards office is not open to the public. If you have an enquiry please make this to trading standards by telephone, text phone, email or post.

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The display of third party advertising on this site is not an endorsement or recommendation of any advertiser’s goods or services. The council accepts no responsibility for the accuracy of the advertisements nor the quality of the goods or services supplied.


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