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Support to stay at home
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The Goodwin Development Trust HandyVan service

Home safety and security

HandyVan team
Attaching a grab rail


Feeling secure at home is important, particularly for older people who may feel more vulnerable. HandyVan, a free service for anyone in Hull aged over 60, help keep older people secure and comfortable in their homes.

Specialist community wardens visit older people in Hull to carry out full checks to see how their home security can be improved. A HandyVan fitter can install window locks, door locks, door chains, spy holes and other security features to reinforce your home against crime.

HandyVan also tackle odd jobs, domestic plumbing, minor domestic electrical work, minor decorating, garden remodification.

The service is funded by Hull City Council, the Royal British Legion and the Goodwin Development Trust.

To arrange a free security survey please telephone 01482 228 677 or 01482 300 300, email  or visit any customer service centre.

Find your nearest customer service centre

Visit the Goodwin Trust website for more information about the HandyVan (link opens in a new window)


Telecare is a home safety and a personal security system to help people live independently within their own homes.

Telecare is a service for elderly or vulnerable people to call for help whenever it is needed using a trigger button or any of the other telecare sensors.

More information about Telecare

Doorstep sales

A wide range of goods and services are available to people ‘on the doorstep’ and for many consumers honest and genuine doorstep traders provide a useful service. However there are some traders who can be extremely persuasive and persistent who seek to exploit those who are vulnerable.

If you have a problem or a query on a doorstep selling matter or you want to make a complaint about a trader who you think may be acting suspiciously or incorrectly please contact us on 01482 300 300.

More information about doorstep sales

No cold calling zones

The 20 ‘no cold calling’ zones in Hull aims to give people the confidence to say 'no' to uninvited sales people and to warn rogue traders that they are not welcome, helping residents feel safer in their own homes. Each zone is clearly identified by warning signs on lamp posts and residents are given information packs about how to deal with unwanted doorstep callers.

If you would further information about no cold calling zones please contact us on 01482 300 300.

Home fire safety visits

Humberside Fire and Rescue offer a free home fire safety visit to people living in Hull. During the home visit, Humberside Fire and Rescue can –

  • show you how to check your smoke alarm
  • inspect your home to help you spot any potential fire hazards and show you what to do to reduce or prevent the risk of fire
  • help you to create an escape plan for your property

To request a free home visit, contact Humberside Fire and Rescue’s referral service on 01482 832 900 or 01482 832 933.

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Hull City Council, Guildhall, Alfred Gelder Street, Hull, HU1 2AA

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