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Housing benefit, council tax reduction

Current processing times for Housing Benefit and or Council Tax Reduction Claims

It currently takes an average of -

  • 14 days to process a change in circumstance once you have provided all of the required information and evidences
  • 28 days to process a new application once you have provided all of the required information and evidences

Please note – if you do not provide the Benefit Service with all of the required information and evidences or if your application/change is of a complex nature, such as being a self employed worker, it could take considerably longer to process.

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Hull City Council, Guildhall, Alfred Gelder Street, Hull, HU1 2AA

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