Hull City Council
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Trading standards
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Consumer advice and protection

Consumer credit

Consumer credit firms include credit card issuers, credit brokers, payday lenders, log book lenders, peer-to-peer lenders, pawnbrokers, and debt management and debt collection firms.

Firms must be authorised by the Financial Conduct Authority, or have interim permission, to offer consumer credit.

Visit the Financial Conduct Authority (FCA) website to apply for authorisation (opens in a new window)

Illegal Money Lending and ‘Loan Sharks’

Loan sharks are illegal moneylenders – they can charge very high interest rates.

If you think you are dealing with a Loan Shark or you want to report one please contact the Illegal Money Lending Team

By email reportaloanshark@stoploansharks.gov.uk
Telephone - 0300 555 2222
24-hour service
Text LOAN SHARK and the lender’s details to 60003
Find out about call charges https://www.gov.uk/call-charges

Contact us

Trading Standards Advice
33 Witham
Hull
HU9 1DB

Tel: public enquiries - 01482 300 300 or business enquiries - 01482 300 301
Text phone: 01482 300 349
Fax: 01482 615 572
Email: tradingstandardsadvicecentre@hullcc.gov.uk

We are open Monday to Thursday 9am to 5pm, and Friday 9am to 4.30pm. Please note the trading standards office is not open to the public. If you have an enquiry please make this to trading standards by telephone, text phone, email or post.

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