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Trading standards

Unroadworthy vehicles

If you are a motor dealer or repair vehicles, you must not supply vehicles to the public for use on the road which are in an unsafe condition.

Visit the Business Companion website for information used car sales including your responsibility for the safety and roadworthiness of the vehicle (opens in a new window)

If you are unsure how to comply with vehicle safety law in your business, contact us for guidance using the online form below. Alternatively call us on 01482 300 300 or email

Vehicle business inspections and investigations

We carry out regular inspections of vehicles on car dealer’s forecourts. During an inspection we can provide you with advice about how your business can be legally compliant, particularly with the Road Traffic Act 1988.

We investigate complaints from consumers about un-roadworthy vehicles. We do not usually give notice of an investigation.

Find out more about trading standards inspections and other visits

Where practices or conditions are not satisfactory, we may be able to resolve the matter by providing advice and guidance. As far as the law allows, we will take account of the circumstances of the case and the attitude of the operator when considering action unless immediate enforcement action is necessary.

Find out more about enforcement measures

Contact us

Trading Standards Advice
33 Witham

Tel: public enquiries - 01482 300 300 or business enquiries - 01482 300 301
Text phone: 01482 300 349
Fax: 01482 615 572

We are open Monday to Thursday 9am to 5pm, and Friday 9am to 4.30pm. Please note the trading standards office is not open to the public. If you have an enquiry please make this to trading standards by telephone, text phone, email or post.

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The display of third party advertising on this site is not an endorsement or recommendation of any advertiser’s goods or services. The council accepts no responsibility for the accuracy of the advertisements nor the quality of the goods or services supplied.


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