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Financial advice for adult social care
Direct payments case study 
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Managing direct payments 

Direct payments

Daniel Spencer of Hull stating 'You need to really get on with a carer and that's why this system has been a success for me - I can employ the people I want and who I know are right for me.'
Read Daniel Spencer's story

If you would like to take control of your support service instead of having it arranged for you, then direct payments may be for you.

You can choose to take all or part of your personal budget to manage for yourself and arrange your own care services. The money you choose to use from your personal budget is called a direct payment.

Direct payments give you greater choice and control over your life. You decide who is going to give the support you need, and how they will do it.

You can use your direct payment however you wish as long as it helps you live independently and safely.

Your support worker will understand how your direct payment is meeting your needs in your support plan.

How you can use your direct payment

You can use your direct payment to -

Your worker can also tell you about other services and organisations that can assist you to manage your direct payment.

Managing your direct payments

Social care will put the agreed amount of money into your account every four weeks to cover the costs of your support plan.

You need a bank account for your direct payment. This should be empty and not used for anything but the funds you received from Hull City Council and your contribution.

Find out more about managing your direct payments

Contact us

Please contact us at any one of our customer service centres –

Find your local customer service centre
Tel: 01482 300 300
Text phone: 01482 300 349

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