Hull City Council
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Housing advice
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Domestic violence
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Shelter - Get advice

Preventing homelessness

If you are at risk of losing your home you can get help from our housing options team. You do not need an appointment to see us - just come to our walk in service at The Wilson Centre.

Find out what help is available if you are already homeless

You can get help and advice about -

  • staying in your current home, if for example your landlord, family or friends want you to leave
  • your rights to stay in your home
  • mortgage and rent arrears

Find out what help is available if you are struggling to pay your mortgage (link opens in a new window)

Find out what help is available if you have a council home and you are struggling to pay your rent

  • the options open to you if you are experiencing domestic abuse

Find out what help is available if you are experiencing domestic abuse

You can also get help to secure alternative accommodation if needed. This could be in the form of -

Walk in service

You can access our walk in service at The Wilson Centre between the hours of 9am and 4.30pm, Mondays, Tuesdays, Thursdays and Fridays and between 11am and 4.30pm on Wednesdays. You do not need an appointment.

To allow enough time for us to discuss your housing options with you, please attend before 4pm. If you come to us after this time we will only be able to give you emergency housing advice. After 1pm Monday to Friday the housing options team will only see those with nowhere to stay that night (or over the weekend). If you have somewhere to stay then please come to us before 1pm the next day.

Out of hours service

If you need help and advice outside of office hours, you can contact our out of hours service on 01482 300 304.

The Wilson Centre

The Wilson Centre
Housing options team
Hull City Council
First floor
PO Box 15


Telephone: 01482 300 300
Text phone: 01482 300 349
Opening times
Monday and Tuesday, 9am - 4.30pm
Wednesday, 11am - 4.30pm
Thursday and Friday, 9am - 4.30pm

Please note the pin on the map is based on the postcode only and may not be placed at the exact location of the building

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