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If you need somewhere to stay for the night you may be able to stay in a hostel. Some have waiting lists or will only take people who have been sent there by the council or advice agencies so a place isn’t guaranteed.

You should always ring the hostel before you go there to make sure they have room. You should also ask whether they have any rules about who can stay there as some hostels only help certain groups of people, such as -

  • single people
  • people with drug or alcohol addictions
  • people with mental health problems

Some hostels are direct access which means that they accept people at the door. In most hostels you get your own room. Some hostels provide meals but you usually have to pay for them.

Most hostels will accept people without any money as long as you can claim benefits to pay for the accommodation. Staff at the hostel can check what you are entitled to and help you with the claim forms. Housing benefit may not cover all the rent and won't cover any extra services such as cleaning or meals so you may have to use part of your income support, jobseekers allowance or a training allowance to pay for anything that isn't covered.

Most hostels will provide accommodation from a period of a few nights up to two years. All hostels will try to help you find somewhere more permanent before you have to leave.

The Crossings

Artist impression of The CrossingsThe Crossings is a new state of the art hostel which opened in September 2011.

Situated on Great Union Street, The Crossings provides temporary accommodation for forty-six people at any one time and is one of the country’s first pioneering training and enterprise centres.
The new £5million centre offers facilities including an IT suite, employment and education services, a multi-gym, treatment rooms and a social enterprise café. Many of these services are open to the local community too.

The Crossings is the result of a partnership between Riverside ECHG, Hull City Council, the Homes and Communities Agency, Hull Health Authority and the Hull Hostel Forum’s Independent Living Skills Project. 

The Futures Centre
Futures Centre logo

The Futures Assessment Centre Offers 24 hour accommodation and support for homeless people in Hull and has 20 permanent rooms. Referrals can be taken from numerous agencies and you can also attend in person. If a bed is available Staff will complete an assessment of your needs or if we do not have a room immediately your details will be taken and will be added to a list so we can contact you in the future when a bed is free.

Please contact a member of the Futures staff 24 hours a day, seven days a week by telephoning 01482 497 575 or 01482 497 576. Alternatively you can attend in person by visiting Westbourne House, 123 Princes Avenue, Hull, HU5 3JN.

Futures Centre for Assessment and emergency Accommodation (CAEA) is a 3.5 year partnership service between Hull City Council and Humbercare Ltd having commenced in August 2014. The service currently has a 16+4 bed accommodation unit and will also open a further 20 beds for a six month ‘Winter provision’.

Futures will assess individuals as they are accepted into the Assessment Centre and look to provide accommodation and support in various ways. We will seek to promote independent living on an individual basis and indeed already have a small amount of move on rooms in a second location as well as numerous follow on properties throughout the city. Each person will feel able to move on at different times so an individual package of help and support is essential. Other support services within Humbercare are also available to give a rounded and complete support package.

Direct access hostels

Name The Crossings
Address 55 Great Union Street, Hull HU9 1AG
Tel: 01482 598 370

We have 46 individual rooms and a support worker is allocated to each resident to help with their housing and welfare needs.

Suitable for Single people aged 18 and over.
Access You do not need a referral but places are offered on a first come, first served basis.


Name Futures
Address Westbourne House, 123 Princes Avenue, Hull, HU5 3JN
Tel: 01482 497575 or 01482 497576

We have a 20 bed accomodation unit with plans to add a further 20 beds for a 6 month winter provision 

Suitable for Homeless people 

Via referrals from a number of agencies or you can attend in person.


Name Salvation Army

William Booth House, 2 Hessle Road, Hull, HU1 2QQ

Tel: 01482 225 521
Facilities We have 113 beds. Food is available but there is a charge.
Suitable for Homeless people aged 18 and over.
Access You do not need a referral.


Name Doorstep of Hull
Address 151 Fairfax Avenue, Hull, HU5 4QZ
Tel: 01482 345 006
Facilities We have single rooms and shared facilities.
Suitable for Single homeless people, single parents and families.
Access You do not need a referral.


Name Emmaus Hull
Address 32 - 33 Lockwood Street, Hull, HU2 0HJ
Tel: 01482 223 722
Facilities Work and accommodation for people in Hull
Suitable for homless
Access You do not need a referral.

Name Hull Resettlement Project Ltd
Address 20 Bourne Street, Hull, HU2 8AE
Tel: 01482 585 323  
Facilities We have 17 beds.
Suitable for Single homeless people aged 21 and over.
Access You do not need a referral


Name Hull Resettlement Project Ltd
Address 35 Harthill Drive, Rawlings Way, Hull, HU3 2QQ  
Tel: 01482 327 809 
Facilities We have 12 beds.
Suitable for Single homeless people aged 16 to 20.
Access You do not need a referral


Name Hull Resettlement Project Ltd
Address Russell Street, Hull, HU2 9AB 
Tel: 01482 210 648 
Facilities We have 12 beds.
Suitable for Single homeless people aged 16 to 20.
Access You do not need a referral.


Name Stonham Women’s Service
Address 40 – 42 Dover Street, Hull, HU3 1PS
Tel: 01482 227 027
Facilities We have six one bed flats.
Suitable for Women with one baby aged up to 18 months.
Access An agency referral is needed.


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