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Consultations and surveys

We regularly hold public consultations and surveys, to gather your opinions on everything from sports facilities to specific schemes in Hull. The latest consultations and surveys are available below.

Current surveys 

Customer Service Centres consultation

We are seeking your views on how you currently use our Customer Service Centres (CSC's) and how you may choose to in the future. The council is also looking at improving its web based systems so that our customers can choose to access council services that way in the future as an alternative.

The results of this survey will help us to make some decisions about the future of the CSC's and that future plans are based on your views.

The consultation starts on Monday 20 October and lasts four weeks closing on Sunday 16 November. To give your views access the survey below or visit one of our CSCs.

Access the Customer Service Centre survey (link opens in a new window)

White Ribbon survey

The Hull Domestic Violence forum are applying for Hull to be awarded White Ribbon status and to become a White Ribbon City. This status is awarded to organisations and cities wishing to demonstrate their commitments to the aims of the White Ribbon Campaign (WRC). These aims include -

  • addressing and altering social norms that lead to violent behaviour against women
  • involving men in prevention activities
  • increasing awareness of domestic violence
  • providing services to reduce the incidence of domestic violence

As part of the assessment process we would like to capture the views of the local community by asking you to complete the short survey.

Access the White Ribbon - violence against women attitudes survey (link opens in a new window)

Draft library strategy consultation

The library strategy sets out the contribution the library service makes to dealing with the challenges and aspirations of the city. It aims to make clear the council's vision for its library service and the library offer to residents.

We are seeking your views on the draft library strategy to ensure we deliver the best possible library services within current financial constraints. Your comments will help to form the final version of the library strategy. 

The closing date for this consultation is to be confirmed.

Access the draft library strategy consultation and survey

Library service opening hours consultation

The library service is keen to understand how you currently use the library service and your views around accessibility, alternative provision and opening hours. The results of this survey will help us to make some decisions about the future of Hull Library Services and ensure that future plans are based on feedback from users and residents.

There are also paper versions of the survey available from all library sites.

Access the library service opening hours survey (link opens in a new window)

Bereavement Services Cemeteries / Crematorium Grounds consultation

We would like to understand your views on what level of memorabilia we should allow on graves and other memorials. We are currently considering revising the current rules and regulations that we introduced in 2004.

Access the Bereavement services cemeteries and crematorium grounds survey (link opens in a new window)

Ongoing surveys

Arrow Public protection survey (link opens in a new window)
If you have ever requested a public protection service we would appreciate your feedback on the service we provided. Public protection services include food hygiene, health and safety, pest control, dog wardens, environmental protection (for example a noise complaint) and trading standards.
Arrow Inspection feedback survey (link opens in a new window)
If you have had an inspection of your premises carried out by us regarding food hygiene, health and safety or trading standards, we would appreciate your feedback.
Arrow Housing strategy and renewal feedback survey (link opens in a new window)
Complete this survey to give your views on any of the housing regeneration programmes that are planned or are currently taking place across the city. Your feedback is used to measure the impact in the areas.
Arrow Housing renewals team customer satisfaction survey (link opens in a new window)
The housing renewals team provide support and assistance to those having to move home due to housing regeneration projects. Complete this suevey to give your views on the process of moving home and the service provided by the team.


The display of third party advertising on this site is not an endorsement or recommendation of any advertiser’s goods or services. The council accepts no responsibility for the accuracy of the advertisements nor the quality of the goods or services supplied.


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